Welcome to Spade. By accessing our website and purchasing from our store, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before placing an order.
1. Products & Descriptions
We make every effort to ensure that all product descriptions, images, and details are presented as accurately as possible. However, slight variations in color, texture, or appearance may occur due to lighting, photography, or screen settings. Such differences shall not be considered defects.
2. Pricing
All prices displayed on the website are listed in local currency. While we strive to maintain accurate pricing at all times, occasional errors may occur. In such cases, Spade reserves the right to correct the pricing and notify the customer before processing the order or cancel the order where necessary.
3. Orders & Payments
Orders are confirmed only after successful payment has been received. Spade reserves the right to refuse or cancel any order due to payment issues, incorrect information, or unforeseen circumstances.
4. Shipping & Delivery
Delivery is available island wide at a standard delivery fee of LKR 500. This delivery charge may vary for parcels exceeding one kilogram in weight. Orders are processed promptly upon confirmation, and customers can expect to receive their products within three working days. Delivery times may vary slightly due to courier delays or circumstances beyond our control.
5. Intellectual Property
All content on this website, including logos, images, designs, text, and branding, is the exclusive property of Spade and may not be copied, reproduced, or used without prior written permission.
6. Limitation of Liability
Spade shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
7. Amendments
Spade reserves the right to update, modify, or change these terms and conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.
8. Return & Exchange Policy
All returns and exchanges are subject to our Return & Exchange Policy. Please review carefully before placing an order. By completing your purchase, you acknowledge and agree to the terms outlined in our Return & Exchange Policy.